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  1. Indigo Neo
  2. The different access means

The different access means

Access by license plate recognition

  • Access by license plate recognition, how does it work ?
  • I made a booking but I cannot get in or out of the car park. What should I do?
  • I made a booking and took a ticket at the entrance by mistake. What should I do?
  • The barrier won't open on entry. What should I do?
  • I have left the car park but my session is still running, what should I do?

Access via mobile phone (Bluetooth)

  • Access via smartphone (Bluetooth), how does it work?
  • The barrier does not open when entering a Bluetooth equipped car park?
  • The barrier does not open when exiting a Bluetooth equipped car park?
  • I can't enter/exit a Bluetooth equipped car park, how do I get the code for the digicode?
  • What if my Bluetooth remote control doesn't work?
  • The entrance gate to the Bluetooth equipped park is open, why do I still have to press the "Enter" button on my phone?
See all 7 articles

Access via e-ticket

  • Access via e-ticket, how does it work ?

Pedestrian access

  • How do I return to my vehicle and open the security doors without a ticket?
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