Click on the link below to send us a message, then select the successive screens: "I have a problem with a parking in a car park of the type..." / "a reservation" / "I have left the car park but my session is still in progress".
Log in with your Indigo Neo profile, fill in your number plate and the dates / times / car park concerned, then send us this email.
Please note that this only applies to hourly sessions, opened with the access On demand service or in parallel with reservations to calculate any overruns before or after.