If you can't stop charging, make sure you're using the same card you used to start charging.
If you started charging via the Indigo Neo website, click on the “Stop charging” button.
You can try to stop charging from your vehicle or using your vehicle's app.
If charging still does not stop, please contact our dedicated INDIGO Recharge customer service team.
If you are using the Indigo Neo app, click on “charging in progress” and then on the stop charging button.
You can try to stop charging from your vehicle or your vehicle's app.
If charging still does not stop, please contact our dedicated INDIGO Recharge customer service.