On demand access

How does it work ?

• What is hands-free access, how does it work?
• There is a QR-code in the app, what is it for?
• Where can I find the pedestrian code in the application?
• How do I activate or deactivate the On Demand service?

Difficulty to enter or exit

• I had to take a ticket at the entrance and paid on the spot. What to do?
• I have left the car park but my session is still running, what should I do?
• The barrier does not open at the entry, what should I do?
• The barrier does not open at the exit what should I do?

Frequently asked questions

• Can I use Indigo Neo with a rental car ?
• How can I benefit from the offers offered by the shops around the car parks if I no longer have a ticket?