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  1. Indigo Neo
  2. Most frequently asked questions
  3. How does it work ?

How does it work ?

  • I do not have a paper ticket, how will the enforcement agents know that I paid for my on-street parking session with Indigo Neo?
  • Can I enter and exit several times during my booking ?
  • Can I use Indigo Neo with a car I am selling soon?
  • What happens if I arrive before or leave after my booking ?
  • I have left the car park but my session is still running, what should I do?
  • How can I deactivate the On demand access service?
  • How can I benefit from the discount offered by surrounding shops if I do not have my parking ticket?
  • How can I change a booking?
  • How do I return to my vehicle and open the security doors without a ticket?
  • I bought a booking but the license plate reader did not work and I had to take a paper ticket, what should I do when exiting?
  • I am already a subscriber of a partner car park, how can I avoid being billed twice?
  • How do I delete my credit card?
  • How can I contact Indigo Neo customer service ?
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